Returns Policy

All goods returned must be unused, unsoiled and complete with original packaging and labels. A refund will be given along with delivery charge providing the return is within the 14 days, (payment within 10 days).

Proof of posting is required along with the returns form which was enclosed with the original order and your full details, name, address, post code, order number so the return can be dealt with quickly.


Parcels usually will be delivered during normal working hours on Monday to Friday free of charge unless stated on the web-site as charged for delivery. Saturday delivery would incur additional cost. Contact us if you require a Saturday delivery for a quote.

Please make sure we have the correct delivery address, no responsibility is taken for non-delivery if instructions are given to leave parcels without a signature.

Goods ordered with partial, wrong address or unsigned for on delivery will not be subject to refund or replacement.

We will give you an estimated despatch date, if for any reason the item ordered is out of stock and is on order from our supplier. Normal despatch is within 3-7 day during normal working days Monday to Friday within UK.

Acknowledgement of your order

We will confirm your order via e-mail, once received subject to acceptance and availability from stock, all items are priced inclusive of VAT at the currant rate.

Delivery to Isle of Man, Isle of Wright, Scottish Isles , parts of Scotland, Northern Ireland and Channel Isles, we will have to charge at standard rate and may take longer to deliver. We contact you to advise of the charge.


If you place an order and then decide that you no longer require the item, you have the right to cancel your order at any time before you receive the item ordered. If the item has all ready been dispatched when you contact us, you will be advised to return them upon delivery at your expense.

We will raise a credit note for the item that you returned and providing it is in the original packaging and labels, plus proof of purchase within 28 working days of notification of your intent to return goods.